Privacy Policy

Privacy policy

Last updated: 13 October 2026

1. Who we are

This website is run by Tir Prince Raceway Ltd, trading as Tir Prince Leisure Group. We are the “data controller” for the personal information we collect through this website, which means we decide how it is used and are responsible for looking after it.

  • Registered in England and Wales, company number 02287227
  • Registered office: Tir Prince Raceway, Towyn Road, Towyn, Conwy LL22 9NW
  • Data protection contact: info@tirprince.co.uk

In this policy, “we”, “us” and “our” mean Tir Prince Raceway Ltd.

Llandudno Pier is run by a separate company, Llandudno Pier Trading Ltd, and has its own privacy policy on the Llandudno Pier website.

2. What this policy covers

This policy explains what personal information we collect when you use tirprince.co.uk, contact us, book a market pitch, enter a race or apply for a job, why we collect it, who we share it with, how long we keep it and what your rights are.

3. The information we collect and why

What we collect Why we use it Our legal reason
Name, email address, phone number and billing address when you buy something or create an account To take and manage your booking, send confirmations and run your account To carry out our contract with you
Pitch size, the type of goods you sell and your vehicle registration number when you book a market pitch To allocate your pitch, check the goods are allowed on the market and manage vehicle access on the day To carry out our contract with you
Race entry details, such as entrant and horse details To process your entry and run the race meeting To carry out our contract with you
Order and payment records To keep accounts and tax records To meet our legal obligations
Emails you send us, including enquiries and complaints To reply to you and keep a record of what was discussed Our legitimate interest in running our business and answering enquiries
CVs and details you send when applying for a job To consider your application To take steps at your request before a possible employment contract
How you use our website, such as pages visited, device type and approximate location (from Google Analytics) To understand how the site is used and improve it Your consent, given through our cookie banner
Technical information such as your IP address and browser To keep the website secure and working properly Our legitimate interest in protecting our website

We only collect what we need. Please don’t send us anyone else’s personal information unless they have agreed to it.

4. Payments

Payments on our website are handled by PayPal. Your card or PayPal account details go directly to PayPal and are never seen or stored by us. PayPal’s own privacy policy explains how it uses your information: paypal.com/uk/legalhub/privacy-full.

5. Who we share your information with

We never sell your personal information. We only share it where we need to, with:

  • PayPal, to process payments
  • Our website hosting and support providers, who store and maintain the website for us and can only use your information on our instructions
  • Google, which provides Google Analytics (only if you accept analytics cookies)
  • Meta (Facebook), if you accept cookies and view the Facebook feed on our website
  • Our professional advisers, such as accountants, solicitors and insurers, where needed
  • The police, courts or other authorities, where the law requires it, or to protect someone’s safety

6. Information sent outside the UK

Our website is hosted in the UK. Some of the companies we use, such as Google, Meta and PayPal, may process information in other countries, including the USA. Where this happens, the transfer is protected by safeguards approved under UK law, such as the UK-US data bridge or the UK’s standard contract terms for international transfers.

7. Cookies

Cookies are small files stored on your device when you visit a website. We use:

  • Essential cookies – needed for the website to work, such as keeping items in your basket, logging you in and keeping the site secure. These don’t need your consent.
  • Analytics cookies – Google Analytics, to understand how the site is used.
  • Third-party cookies – set by Facebook when our Facebook feed is shown.

Analytics and third-party cookies are only set if you accept them on our cookie banner. You can change your choice at any time using the cookie settings button on the website, which also lists every cookie we use.

8. How long we keep your information

  • Booking, order and payment records: 6 years, as required for tax purposes
  • Customer accounts: until you ask us to close your account
  • Email enquiries and correspondence: 2 years
  • Unsuccessful job applications: 6 months
  • Website analytics data: up to 14 months

After that, we delete it securely or make it anonymous.

9. Your rights

Under UK data protection law you have the right to:

  • ask for a copy of the personal information we hold about you
  • ask us to correct information that is wrong or incomplete
  • ask us to delete your information
  • ask us to limit how we use your information
  • object to us using your information
  • ask for your information in a format you can take to another organisation
  • withdraw your consent at any time, where we rely on it (for example, by changing your cookie settings)

To use any of these rights, email info@tirprince.co.uk. There is normally no charge, and we will reply within one month. We may ask you to confirm your identity before we act on a request.

10. Keeping your information safe

We use secure connections (HTTPS) on our website, keep our systems up to date and limit access to personal information to people who need it.

11. Complaints

If you’re unhappy with how we’ve used your information, please contact us first at info@tirprince.co.uk and we’ll do our best to put it right.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator:

12. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.

13. Contact us

Tir Prince Raceway Ltd, Towyn Road, Towyn, Conwy LL22 9NW
Email: info@tirprince.co.uk
Phone: 01745 345123